PoleActive E-Gift Card
Free Gift

PoleActive

$10.00
Amount
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Looking for the perfect gift to your friends and family members? Don’t know how to choose the style, size, and color? PoleActive’s Gift Card is your solution!

Gift cards can be delivered by either mail or email. If you purchase the gift card by mail, a physical gift card will be sent to the address at check out. Digital gift cards can be printed out or forwarded. Please email us at hello@poleactive.com if you would like to purchase a different gift card value.

If you order digital version of the gift card, we will send the gift card to the email used during check out. If you would like us to send the gift card to another email address, please include the email address in the Note section during check out. All digital gift cards will be reviewed and sent to the email provided within 24 hours of purchase.

Returns Policy

We accept returns within 30 days of purchase date. Return package must be postmarked within 30 days of purchase in order for the return to be approved.


All returns must be unworn, unwashed, unaltered with original tags attached and in original condition. Please ensure that you wear undergarments when trying on the bottoms. We will either refuse the return or charge a 30% restocking fee if the items returned have been worn, soiled, laundered, altered in any way, or without original tags attached. We will also charge a 30% restocking fee for any items returned with deodorant marks or makeup stains.

Effective February 1st 2020, all shoe returns are subject to a 20% restocking fee.

Socks, legwarmers, hand grips, and clearance items are not eligible for return.

We offer store credit or refund of purchase price. Original shipping is not refundable. Sorry, no exchange option is available.

Store Credit: Select Store Credit option in the return portal, and we will send you a FREE shipping label to return your items. Once the returned order is received, we will issue a gift card to the original email of the order. This option is only available to orders placed in United States.

Refund: Select Refund option in the return portal. You will be responsible for the shipping cost of the exchange. Once the return is received, we will process and refund within 5 business days.


Shipping

United States Excluding $6.00

$6.00 Flat Rate Shipping for USPS First Class Mail (Est. 3-5 business days).

Free standard shipping for all domestic orders over $120.


Hawaii and Alaska

$6.00 Flat Rate Shipping for USPS First Class Mail (Est. 3-5 business days).

Free standard shipping for all domestic orders over $120.


Sorry, we do not ship shoes to Alaska or Hawaii.

Canada

$15.00 Flat Rate Shipping for USPS First Class International (Est. Delivery 2-4 weeks).

$25.00 Flat Rate shipping for DHL International (Est. Delivery 3-5 business days).

All international orders come with shipping insurance.

Sorry, we do not ship shoes to locations outside of United States.


Rest of the World

$20.00 Flat Rate Shipping for USPS First Class International (Est. Delivery 2-4 weeks).

$35.00 Flat Rate shipping for DHL International (Est. Delivery 3-5 business days)

Sorry, we do not ship shoes to locations outside of United States.


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