Bad Kitty USA
We accept returns within 30 days of purchase. All returns must be unworn, unwashed, unaltered, with original tags attached. We offer store credit, exchange or refund of purchase price.
Store Credit: Select Store Credit option in the return portal, and we will send you a FREE shipping label to return your items. Once the returned order is received, we will issue a gift card to the original email of the order. This option is only available to orders placed in United States.
Exchange: Select Exchange option in the return portal. You will be responsible for the shipping cost of the exchange. Once the return is received, we will process and refund within 5 business days.
Refund: Select Refund option in the return portal. You will be responsible for the shipping cost of the exchange. Once the return is received, we will process and refund within 5 business days.
Original shipping charges are not refundable. Please allow up to 2 weeks for your return to be received and processed. Sales items are gift cards are not eligible for returns.
$4.99 Flat Rate Shipping for USPS First Class Mail (Est. 3-5 business days).Free shipping for all domestic orders over $120.
Rest of the World
$14.99 Flat Rate Shipping for USPS First Class International (Est. Delivery 2-4 weeks).
$29.99 Flat Rate shipping for USPS Priority Mail International (Est. Delivery 6-10 days).
Sorry, we do not ship shoes to locations outside of United States.